TechnoCo Pty. Ltd. is a registered Australian Company A.C.N. 127 981 220. Address correspondence to Post Office Box 668 Carlton South 3053. This privacy statement discloses the privacy practices for the TechnoCo business and the "technoco" website.
This "technoco" web site has agreed to notify you of:
- What personally identifiable information of yours or third party personally identification is collected from you through the web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under TechnoCo's control.
- How you can correct any inaccuracies in the information.
1. Information Collection and Use
TechnoCo owns the information collected on this site. TechnoCo will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. If you have accessed TechnoCo through another web site we advise you to read the Privacy Statement of that site as well as this statement. TechnoCo collects information from our users at several different points on our website.
2. Registration and Purchasing
In order to use parts of this website, a user must first complete the Registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide some demographic information (gender), but is encouraged so we can provide a more personalized experience on our site. A user must provide contact information like name and shipping address. This information is used to fill customers' orders. If we have trouble processing an account or order, this contact information is used to get in touch with the user. We request financial information like credit card number, expiration date. This information is used for billing purposes and to fill customers' orders.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie not linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
TechnoCo may set and access TechnoCo cookies on your computer. TechnoCo allows other companies that are presenting advertisements on some of our pages to set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to TechnoCo's cookies.
4. Log Files
We use IP addresses to enhance security, enable communications to occur and to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.
We share aggregated demographic information with our partners and advertisers. This data is not linked to any personal information that can identify any individual person.
We use third parties to process credit card payments which parties are identified to you at the beginning of the process. We recommend you satisfy yourself in relation to the Privacy Statement of these third party providers before beginning your credit card transaction.
We also advise you to read the privacy statement of any TechnoCo Reseller whose web site you may have downloaded any TechnoCo software or via which you may have accessed technoco.biz if other than technoco.biz directly and satisfy yourself in relation to their and this Privacy Statement.
This web site contains links to other sites. Please be aware that we, TechnoCo, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
7. Receipt of Information
If a user wishes to subscribe to receive information from us either electronically or otherwise, we ask for contact information such as name and email address and ask the user to opt into receiving our information.
8. Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to provide relevant information, notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and product and marketing development.
If a user elects to use our referral service for informing a friend about our site and our products and services, we ask them for the friend's name and email address. TechnoCo will automatically send the friend a one-time email inviting them to visit the site and or use the services. TechnoCo stores this information for the sole purpose of sending this one-time email. The friend may contact TechnoCo via the Contact Us section of the web site and request the removal of this information from our database.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration and or sales forms asks users to enter sensitive information (such as credit card number), that information is encrypted and protected using SSL. While on a secure page, such as our sales form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link http://www.ssl.com
While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices and at our collocation sites. Only staff who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our staff that access sensitive information must do so in a specific period of time or their access "times-out" and is terminated. They must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a securely locked environment.
If you have any questions about the security at our website, you can send an email to us via the Contact Us section of this web site.
11. Special Offers
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Refer to "Choice/Opt-out" below.
12. Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about service delivery. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
13. Correction/Updating Personal Information:
If a user's personally identifiable information changes such as address we provide a way for that user to correct their personal data provided to us. This can be done by emailing us via the Contact Us section of our web site.
Our users are given the opportunity to 'opt-in' / 'opt-out' of having their information used for purposes not directly related to sales via our site at the point where we ask for the information. For example, our registration form has an 'opt-in' mechanism so users who buy a product from us, but don't want any marketing material, can exclude their email address from our promotions lists.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by emailing us via the Contact Us section of this web site.
Users of our site will be notified should their information be required to be collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
15. Notification of Changes